Digest Just a Few More Phone Tips Shared by Your Professional Telephone Answering Service

Following the successful launch of our ‘Phone Tips’ booklet during last week’s Leicester Business Expo 2017, we wanted to give you the opportunity to digest just a few more phone tips shared by your professional telephone answering service Message Takers.   Collect contact details… Firstly, if we can share any advice with you today, it’s…

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Keep Messages Simple

It is very important to keep messages simple, as the scope for misinterpretation is extremely wide. You would think that communication was very easy as the process suggests – ‘imparting or exchanging of information by speaking, writing or using some other medium.’ – How could this possibly go wrong? Well, firstly you need to consider the…

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Is your Van your Office?

Is your van your office? A big hello to you if you are running your own business from your van or car, gardeners, handy men / women, vehicle repairers, freelance couriers, mobile hairdressers, manicurists. For you, driving around the county and being mobile offering your clients services from the convenience of their home or office is…

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Feeling Pestered?

Whether you work from home or from the office, you will inevitably find yourself answering the phone only to be sold to. There are occasions where this is welcomed, particularly when it is relevant to your business. However, the scripted seller or those calling to tell you your computer has a virus are simply a complete waste…

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Part Time Back Office Support Administrator Required

Required hours: Monday to Friday mornings (8.30am-1pm) Do you embrace challenges, thrive on variety and enjoy working within a customer-focused environment? Here’s your opportunity to join a small friendly team working within a busy productive office answering incoming telephone calls and carrying out administrative duties including: · Enquiry handling · Order processing · Marketing fulfilment…

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When YOU are your Business

When you are your business everything centres round you! When I make this statement I’m talking about sole traders or registered businesses that are run by one person. From handyman to financial advisor or podiatrist to the accountant, many business models provide a preferable standard of working and living to those with the skills. Also,…

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Will You Leave A Message?

Will you leave a message? This is the question that many telecommunications companies amongst those heavily involved in customer service continually research each and every year. For those with the goal of developing telecommunications solutions that can be sold and installed into businesses to address telephone answering issues, the focus is mainly on the reliance…

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Telephone Answering Backup

It is that time of year where a number of small businesses rely heavily on Message Takers telephone answering backup. Surprisingly this time of the year is fairly comparable with the summer’s holiday season. However, during the holiday season clients rely on the Message Takers telephone answering backup service for blocks of time, whereas during…

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Part Time Message Taker required

(Monday, Tuesday, Thursday & Friday mornings & Wednesday afternoons) Do you embrace challenges, thrive on variety and enjoy working within a customer focussed environment? Here’s your opportunity to join a small friendly team working within a busy productive office answering incoming telephone calls and carrying out administrative duties. Message Takers is a telephone answering and…

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Questions in Mind

We are not bound by scripts here at Message Takers, but we do keep common questions in mind to ensure we collect all relevant information from each caller. We find that we keep a ‘mind map’ for each client and this helps us to manage every call professionally and totally unscripted, in short we sound…

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Simple to Set Up

The Simplicity of Setting Up a Telephone Answering Service for Businesses To many business owners the thought of setting up a telephone answering service to handle calls seems like a lengthy process, but I can tell you it is really very simple and straightforward, and can be achieved within a very short amount of time.…

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Getting the job done!

The best ‘school of thought’ will tell you that it’s good to draw up a ‘To Do’ list at the beginning of each working day and work through the list crossing off each task as it is completed.  This is most certainly the best way to get jobs done methodically and does ensure that nothing is missed.  It’s also…

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Testimonial

Jenkinson & Associates Ltd http://www.jenkinsonassoc.co.uk 01455 556201 Chris Jenkinson As a busy marketing company dealing with clients from all over the UK and internationally some of our clients look for outsourced support  and Message Takers have been invaluable in taking orders and sales enquiries on our behalf. Message Takers are extremely efficient and we’ve only…

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Business Growth

phone answering service can be a key ingredient to maintaining growth and customer satisfaction as people increasingly expect constant availability from your business. Still, it can be hard to trust someone outside your business to know what you and your customers need, especially if you’ve never tried offsite call handling services before – or worse,…

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How can a phone answering service can be a key ingredient to maintaining growth and customer satisfaction as people increasingly expect constant availability from your business. Still, it can be hard to trust someone outside your business to know what you and your customers need, especially if you’ve never tried offsite call handling services before –…

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Thank You

Just wanted to let you know that I’ve had three people say to me in the last couple of weeks how impressed they were that I had got their message properly relayed to me, that I understood what they were calling about and that they didn’t have to repeat themselves!  So thanks very much for your…

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Business Networking

Message Takers Professional Telephone Answering Service are members of Working Breakfast, which we believe is the best networking group in the area its like having 27 sales people out in the field looking for business opportunities  for you – if you are interested in attending check us out at www.workingbreakfast.co.uk or give Sharon a call…

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Easy-Way

New from Message Takers the Telephone Answering service Easy -Way no hassle solution to all your telephone answering needs. If your business suffering under the present climate, like many others you are probably running around like headless chicken trying to work out how you are going to make outgoing calls to new and existing clients…

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BNI

Message Takers of Market Harborough are members of www.workingbreakfast.com who are a focused group of businesses who meet on a regular basis to refer business. We meet every Thursday morning at the Regency Hotel London Road Leicester (6.45am, meeting starts 7.15) We were formally a BNI Leicester chapter. We are currently having a recruitment drive for new…

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A professional, prompt and always available response to telephone enquiries

SoilCycle Ltd                                 Paul Hadfield   A professional, prompt and always available response to telephone enquiries from customers is so important for a small business like mine, which deals with very large Companies as well as smaller clients.  My monthly sub to Message Takers gives me the reassurance that callers will get the professional response, and…

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Business Referrals

What a great invention business referrals and networking can be for any business, Message Takers are members of Working Breakfast a brilliant way to do business, 25 sales people working on your behalf recommending your company, its like anything if somebody recommends a service to you you are more likely to use their service, so…

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