Message Takers established in 1997 have many customers both in the UK and abroad using our telephone answering service.
It is a very effective way for any businesses to increase their customer base while retaining existing customers. Below are just a few of the ways that a telephone answering service can benefit businesses in the UK.
Business owners spend a lot of time on the go, and when you are out with a client answering your telephone landline or your mobile is impossible if you answer it the client you are with feels down valued and if you do not answer it you may have lost a potential new client. Over 80% of callers will not leave a message on an answer phone or voice mail as they are unsure whether you will call them back and unless your business is totally unique they will look for someone else on the internet.
Message Takers is a live telephone answering service. Telephone answering services in the UK are much more in-demand, as many businesses look to save money and yet give good customer care, we all know its costs less to keep a customer than to get a new one. With an answering service your virtual receptionist will answer the phone in your company name and speak to your caller as if they are working for your company (which they are, but your customer will assume that they are speaking to an in-house receptionist). If it is a new customer calling, they may have questions about you and your business. As long as you provide your telephone answering service with as many details as they need, they will be able to help your customer with any queries they may have.
Hidden benefits include: having a professional, well trained and friendly receptionist answering the phone is very good for your business image. Your callers will probably assume that they are speaking to an in-house receptionist, which suggests that your business is reputable and successful enough to have taken on a full-time member of staff just to answer the phone.
This is a great for you! In the current economic times, people are extra wary of spending their money so believing you have permanent staff gives them a comfort feeling of spending it with you.
So, if you are a business that wants to retain your clients even when you are busy, a telephone answering service is definitely the way to go. Call now on 01858439000 for details of a no obligation free trial.