Whether you work from home or from the office, you will inevitably find yourself answering the phone only to be sold to. There are occasions where this is welcomed, particularly when it is relevant to your business. However, the scripted seller or those calling to tell you your computer has a virus are simply a complete waste of your time.
It’s often not too much of a problem to field these calls, as you can very quickly hang up on them. I can confidently tell you that 95% of the time these callers are on auto dial, so the caller you’ve hung up on, can’t instantly call you back to pester you again. Quite simply, the person on the other end of the phone is plugged into a head set, they press go when their shift begins and numbers (including yours) are dialled automatically for them to launch into a script.
You are probably so well immersed into the business world that I don’t have to tell you how to spot a scripted salesperson. However, they will generally start a call by asking how you are and then take very little or no time to listen to your response, because they are frantically awaiting for the split second where they can launch into their sales pitch.
This is not to say that you won’t get any credible sales calls during your working day, as many businesses (including your own) need to contact people to promote their services and will do so by telephone. These callers will work harder and work on your level to try and build a relationship with you. But it’s all about avoiding or speedily handling those unwanted calls.
You don’t want to miss calls or new opportunities during the day, but you also don’t want to be driven to distraction from interruptions by unwanted callers. Therefore, simply switching you phone to voicemail or not answering it at all are not preferable options.
So, when you are being pestered by numerous unwanted sales calls that are either scripted or questionable, what can you do? The answer is, have a telephone answering service on standby.
Message Takers is a prompt and professional telephone answering service that you can switch on and off as and when you need us. We are well versed at fielding and dealing with unwanted sales calls and we essentially do this in addition to our core service, which is to collect messages for relevant calls to send across to you. To find out more and discuss how the service could work well for you call us on 01858 439000 today!