During this morning’s Working Breakfast meeting one of our clients offered a testimonial to the group, where he complemented Message Takers on our handling of sales calls for him. He’d said that it saves him an incredible amount of time, because he no longer has to pick up the phone to cold callers.
This prompted us to share how Message Takers automatically vet the calls on behalf of our clients. When clients use our services, they give us clear instructions about the calls that we should transfer to them and/or the types of people they’d expect to receive messages from. This means that scripted sales calls, those that are related to utilities (unless we’re given alternative instruction), insurance accident claims, automated messages and so on are simply disregarded by our team who are trained to know exactly what calls our clients do not wish to received.
Our service levels are mainly based on the number of messages and by messages we mean those that are relevant to you. Therefore any handling of the above call types is completely free and all part of our telephone answering service.
To find out more about how we can field and handle cold calls on your behalf, please do give us a call on 01858 439 000.