As we know, communication is key. We’ve talked about this on so many occasions, but often businesses are so busy carrying out the day to day tasks that there’s never the time or plan in place to fit in valuable meetings with teams or the entire company.
To most, it seems practically impossible to hold a meeting for the entire company, but this can be a really important and valuable method of communication. Not only that, there are numerous benefits relating to team building when your employees have the opportunity to get together outside of your daily working environment.
So, what are the barriers that prevent you from organising a company or team meeting? One is certainly time, where you simply struggle to get everyone together at once outside of working hours, which seems like the only option available. I think many would use the expression ‘herding cats’, but those within your business have lives and commitments they need to uphold outside of working hours. This inevitably leaves time during the working day to set up meetings and team building, but then there’s the customer who is bound to call or require assistance, so how do you address this?
Well, we have the answer, because Message Takers has clients who switch phones over to us when they are holding company meetings or team building days. Some have now successfully managed to schedule these valuable events in on a quarterly or regular basis now that they know their phones will be answered and customer enquiries will be dealt with in their absence.
At the very least, your telephone will be answered using your company name and the telephonist can let you customer know that you are unavailable. The customer can then leave a message that would be sent to you via email or text. However, there’s so much more we can help with during your absence, including order processing, appointment booking and we are also able to handle enquiries with a little bit of information from you in preparation for the handover.
Do call us 01858 439000 to discuss your requirements, it’s really simple to set up the service and basic cover can be available to you within hours…as emergencies do happen. We are on hand to help whenever you need us.