It is that time of year where a number of small businesses rely heavily on Message Takers telephone answering backup. Surprisingly this time of the year is fairly comparable with the summer’s holiday season. However, during the holiday season clients rely on the Message Takers telephone answering backup service for blocks of time, whereas during this time of year their unavailability is more sporadic.
It appears to be the time where businesses carry out a lot of planning work and are therefore holding more meetings internally or out with potential clients and customers. Generally these business owners choose to transfer their telephones to Message Takers to prevent the worry of missing phone calls and they know that they can rely on our telephone answering service to take detailed messages from callers allowing them to return telephone calls as soon as they become available.
Seasonal commitments also begin to appear in the diaries for those clients that provide professional services. This could be events that they have organised to entertain clients and during these occasions they like to involve as many of their staff as is possible. At these times they rely on Message Takers once again to answer their telephone calls and take messages.
In December we also find that a number of clients take time to visit their customers and don’t want the embarrassment of interruptions from phone calls, particularly if they rely on their mobile phones. In these cases they contact Message Takers to advise us on their availabilities through the day and then we can act as their telephone answering service during times when they are unavailable.
Clients that use the Message Takers telephone answering service to help them to prioritise calls will often call us with their daily whereabouts, but they will also advise us of any clients or calls they need to take urgently during the day. This allows us to collect messages from the calls they receive, but to also transfer selected telephone calls through to the client directly, in short acting as their receptionist or personal assistant.
Our clients requirements vary considerably from those who rely on Message Takers as their office, where we provide full time telephone answering and administrative support to those clients that simply transfer their calls to Message Takers telephone answering service as a backup when they are in meetings.
Please don’t rely on your voicemail during this seasonal time of the year. It is really simple to set up a service with Message Takers. To discuss your requirements for telephone answering during these winter months call 01858 439000 today!