As you know from recent news reports, (understandably so) the penalties for using your mobile phone whilst driving are increasing dramatically. Bodies such as the AA advise you to find a safe place to stop if you need to make or take a call, even when on hands free or to let calls be answered by voicemail if you are unable to stop. This is because your levels of concentration are compromised if you are on the telephone whilst driving.
To mobile workers or for those travelling between meetings this does increase the pressure. Through the use of smart devices, tablets and mobile phones we are expected to be available and contactable almost 24/7 now, but as laws reflect we really shouldn’t be and cannot be. However, you don’t have to let calls simply fall to voicemail and work can be continued whilst you are driving and unavailable.
The easy answer is to have a back-up plan and Message Takers provides you with this very simply. We are a live telephone answering service that can answer calls whilst you are unavailable. We can do anything from taking a message which would be sent to you to respond to once you are able. However, we can also answer enquiries on your behalf and we can also get involved in diary management too.
As an example, we provide telephone support for skip hiring companies. Whilst drivers are out on the road, they divert their phone to us, we answer the call in their company name and collect details from the caller, which allow the driver to make bookings once they are available. We also set up alerts for skip and skip bag collections.
Our telephone answering service is really simple to set up and we can be picking up calls on your behalf within hours. Once set up you can simply divert calls to us whenever required. Do call us on 01858 439000 to find out more.