We are often asked about the types of businesses we work with as a telephone answering service, which vary in size from the small start-up / sole trader to companies with several branches throughout the UK and globally.
Message Takers has now been offering telephone answering services and back office support to a wide variety of business sectors for over 21 years and during this time many businesses have worked with us for numerous different reasons, including growth / status, convenience, for financial reasons, to offer higher standards of customer care / service and to make their business run smoothly.
For pest control we offer a full service of telephone answering and back office support. We manage the pest controller’s appointment book and complete booking forms for pest control visits. A pest controller is a mobile worker who is working from their van and they have a schedule each day of pest control visits. Whilst they are out on the road, we are answering their phones and booking in visits for future dates. These are tasks that are very difficult / almost impossible for someone to complete when out on the road.
Accountants & Financial Services
Face to face contact is everything within the financial industry. Offering clients a personal service whether you work within a large organisation, a small team or as an independent advisor you are invariably going to spend a great deal of your time in meetings. In addition, clients want to know they can contact you at any time, so voicemail is not an advisable option. Message Takers answer calls for many businesses within the financial sector. Maintaining professionalism is key alongside the personal reassurance that our telephonists pass onto clients to let them know that calls will be returned. Our service is simple to switch on when you are in meetings and messages from clients are reliably delivered to you via email for text message.
Chiropody & Physiotherapy
Chiropodists and physiotherapists operating within small clinics use Message Takers to ensure their phones are answered at all times. We manage their appointment books, knowing when slots are available to book patients in for appointments. Message Takers is also on hand for patients who wish to change or cancel their appointments.
If you would like to find out more about the wide variety of businesses we work with and discuss your requirements for telephone answering services and back office support from Message Takers, call us on 01858 439000.